1 Introduction

Autorec, a dealer management system, is committed to protecting the privacy of personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Statement outlines how we collect, use, disclose, store, and protect personal information provided by users, clients, and customers in Western Australia and beyond.

2 Types of Personal Information Collected

We collect personal information necessary to provide our dealer management system services, including:

• Contact Information: Names, email addresses, and business addresses of dealership staff and customers.
• Business Data: Information related to vehicle sales, inventory, and customer transactions.
• Technical Data: IP addresses, browser types, and usage data collected through our platform for system performance and user experience improvement.
• Sensitive Information:Where applicable (e.g., for identity verification), information such as drivers license details or financial information, collected only with explicit consent or as required by law.

3 How We Collect Personal Information

Personal information is collected:

• Directly from users when they register for or use the Autorec system.
• Through automated means, such as cookies or analytics tools, when users interact with our platform (with consent where required).
• From third parties, such as dealerships providing customer data, where permitted under the APPs and with appropriate agreements in place.

4 Purposes of Collection

We collect personal information to:

• Provide and improve the Autorec dealer management system, including inventory management, customer relationship management, and reporting.
• Comply with legal obligations under the Motor Vehicle Dealers Act 1973 (WA) and Australian Consumer Law.
• Communicate with users regarding system updates, support, and service-related matters.
• Analyze usage to enhance system functionality and user experience.

5 Use and Disclosure

Personal information will only be used or disclosed:

• For the primary purpose for which it was collected (e.g., managing dealership operations).
• For related purposes reasonably expected by the individual (e.g., customer support).
• With the individuals consent.
• As required or permitted by law, including compliance with the Privacy Act 1988 or other regulations.

We may share information with:

• Service providers (e.g., cloud hosting, IT support) located in Australia or overseas (e.g., New Zealand, the EU, or the US), ensuring compliance with APP 8 for crossborder disclosures.
• Regulatory authorities, such as the Office of the Australian Information Commissioner (OAIC), when required.

6 Data Security and Storage

We implement reasonable security measures to protect personal information, including encryption, secure servers, and access controls. Data is stored on Australian servers or with trusted international providers compliant with Australian privacy laws. Hard-copy documents, if any, are stored securely in locked facilities.

7 Access and Correction

Individuals may request access to or correction of their personal information by contacting our Privacy Officer. We will respond within a reasonable period, subject to identity verification and legal requirements

8 Complaints

If you believe your privacy has been breached, contact our Privacy Officer at:

We will investigate and respond in writing within a reasonable period. If dissatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9 Overseas Disclosure

Personal information may be disclosed to overseas service providers compliant with APP 8.1, such as cloud providers in the EU or US, with Australian privacy laws. We assess third-party providers to ensure they meet privacy standards.

10 Cookies and Analytics

Our platform uses cookies to enhance user experience and collect anonymized data for analytics. Users can manage cookie preferences through their browser settings or our consent pop-up.